Known Limitations

Use these limitations as review reminders before you rely on automation or send evidence outside your organization.

  • AI can misread receipts, dates, VAT, purchasers, descriptions, blank status, prohibited status, or multiple-receipt files.
  • Schedule import supports a specific CSV shape and is not a general payroll importer.
  • Monzo purchaser data can be incomplete, so Settings and manual review matter.
  • Receipt URLs can expire or fail.
  • Duplicate detection can miss items when vendor names or transaction shapes differ.
  • Very large document sets can still be slow.
  • Email-in is supported but should not be the main route when company-card bank imports are available.
  • GrantKeeper does not decide whether a cost is eligible under a funder policy.